PreAlarm Recording requires the ACC server to be set to continuously record.Attached footage requires the SureView SMTP Alarm Receiver version 1.0.4.1 or higher and the Avigilon ACC Server software v5.10 or higherįor alarm footage, you can set Sureview to record footage from before the alarm ("PreAlarm"), or you can set up the Avigilon to attach it to the alarm itself ("Attached").Avoid using specific names like "Front Door Alarm 1". You should use a standard list such as "Person Detected", "Object loitering" etc. The following is an example of a non-clustered setup:Īll Alarm Names in Avigilon will become Alarm/Event Types in Sureview when they are received. ACC version 5 onwards allows the merging of multiple servers into a cluster, however it is recommended that you do not do this as you will have far more control in Sureview over the Get Config.
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If that is not an option, the file can be downloaded separately for offline install at
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Before you beginīefore you configure your Avigilon system to work with Sureview make sure you have the following: The following steps are required to configure this system to work with Sureview.